Security

Data Encryption

We use industry-leading encryption to protect your data:

• In Transit: All data is encrypted using TLS 1.3 with 256-bit encryption
• At Rest: AES-256 encryption for all stored data
• Database: Encrypted database connections with certificate verification

Infrastructure Security

• Hosted on enterprise-grade cloud infrastructure
• Multi-region data replication for disaster recovery
• DDoS protection and WAF (Web Application Firewall)
• Regular vulnerability scanning and penetration testing
• 24/7 infrastructure monitoring and alerting

Access Control

• Role-based access control (RBAC)
• Single Sign-On (SSO) with SAML 2.0 and OAuth
• Two-factor authentication (2FA)
• SCIM provisioning for enterprise
• Session management and automatic timeout

Compliance & Certifications

• SOC 2 Type II: Annual audits by independent third parties
• GDPR: Full compliance with EU data protection regulations
• ISO 27001: Information security management certification
• HIPAA: Ready for healthcare industry requirements

Data Residency

Enterprise customers can choose data residency options:

• United States (US-East, US-West)
• European Union (Frankfurt, Ireland)
• Asia Pacific (Singapore, Sydney)
• Bring your own cloud (AWS, GCP, Azure)

Security Practices

• Regular security training for all employees
• Background checks for team members with data access
• Incident response plan with 24-hour notification
• Regular backup testing and disaster recovery drills

Audit Logs

Comprehensive audit logging for enterprise accounts:

• User activity tracking
• Data access logs
• Administrative action history
• Exportable logs for compliance
• 1-year log retention

Report a Vulnerability

We welcome responsible disclosure of security vulnerabilities. Please report any security issues to:

Email: security@flowtivepro.com

We commit to acknowledging reports within 24 hours and providing updates on remediation progress.