Privacy Policy

1. Introduction

At Flowtive Inc. ("Flowtive," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our productivity platform and related services.

2. Information We Collect

Personal Information

• Name, email address, and contact information
• Account credentials and profile information
• Billing and payment information
• Organization and team information

Usage Information

• Log data (IP address, browser type, device information)
• Usage patterns and feature interactions
• Performance data and error reports

Content You Provide

• Tasks, documents, and project data
• Comments, messages, and communications
• Files and attachments you upload

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Analyze usage trends and optimize user experience
• Detect, prevent, and address technical issues

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service providers who assist in our operations
• Professional advisors (lawyers, accountants)
• Law enforcement when required by law
• Business partners with your consent

5. Data Security

We implement technical and organizational measures appropriate to the risk, including:

• HTTPS (TLS) for data in transit between your browser and our services
• Encryption at rest and network controls as provided by our cloud and database vendors
• Role-based access controls and authentication features described in our product documentation
• Ongoing review of security practices; see our Security page for a high-level overview

6. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Opt-out of marketing communications

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time.

8. International Transfers

Flowtive Inc. may process data from Pakistan and use subprocessors (e.g. hosting, email, analytics) in other countries, including the United States and the European Economic Area, depending on how you use the service. Where required by law (for example, for transfers from the EEA, UK, or Switzerland), we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses (SCCs) or equivalent mechanisms, and we can provide further detail on request for enterprise customers.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or prominent notice on our website.

11. Contact Us

For privacy-related questions, contact us at:

Email: privacy@flowtivepro.com

Legal entity: Flowtive Inc. (operations based in Pakistan). A full postal address for legal and regulatory notices is available on request to the email above.

International transfers (including EU/UK/CH) are described in Section 8 above, including safeguards such as Standard Contractual Clauses where applicable.